Return & Refunds

Returns & Refunds
We accept returns within 14 days of delivery.

Eligibility

* Items must be unused, unworn, and in original packaging.
* Final sale and personalized items are not eligible.

How to Return
To request a return, email us at hello@fayne-studio.com.
We’ll guide you through the next steps.

Refunds

*Refunds are issued to the original payment method.
*Please allow 5–10 business days for your bank to process the refund.
*Original shipping fees are non-refundable.

Return Shipping Costs

*EU returns: Customers are responsible for return shipping fees.
*International returns: Customers are responsible for return shipping fees

Exchanges
We do not offer direct exchanges. Please place a new order after your return is processed.

Damaged Items
If you receive a damaged or defective item, contact us within 48 hours of delivery. We’ll arrange a replacement or full refund.